Business Correspondence Glossary
| apologize verb |
say "sorry" |
| approach noun |
method or style of doing something |
| attitude noun |
outlook on life |
| by invitation only |
only those who are asked to come will be allowed in |
| commence verb |
start |
| complimentary adjective |
free |
| concerns noun |
problems, issues |
| confidential adjective |
private |
| conscientious adjective |
cares about quality of work |
| contribution noun |
individual effort or support in a group |
| convenient adjective |
suitable, favourable, makes life easy |
| cooperation noun |
the act of working together |
| coordinator noun |
person who organizes something |
| dedication noun |
a lot of effort put into something |
| dependable adjective |
can be trusted |
| disregard verb |
ignore, pay no attention to |
| do not hesitate phrase |
don't wait |
| dropped verb |
fell to a lower amount |
| effective adjective |
produces a positive response |
| efficient adjective |
performs well |
| enclosed adjective |
included inside |
| encouraged verb |
persuaded or inspired |
| enquire (BrE) inquire (AmE) verb |
looking for information |
| extravaganza noun |
exciting and rare event |
| formal adjective |
following set requirements |
| grateful adjective |
thankful |
| guarantee verb |
promise |
| impact noun |
effect |
| indicates verb |
shows |
| invoice noun |
document detailing purchases and money owed |
| latest adjective |
most modern |
| lay-off verb |
take a job away from an employee (when employee is not at fault) |
| notice noun |
document that indicates a change or event |
| outstanding balance adjective |
money still owed |
| pleasure noun |
enjoyment |
| postpone verb |
delay until later |
| preferred customer |
buyer who comes back often |
| present verb |
award something to someone |
| professional adjective |
exhibits suitable behaviour on the job |
| profound adjective |
deep |
| punctual noun |
always on time |
| reach me verb |
find and talk to me |
| records noun |
files that keep track of business matters |
| regarding verb |
being about |
| regret verb |
feel bad |
| reliable adj |
dependable |
| replacement noun |
someone who fills the position of another |
| representative noun |
a person who acts on behalf of another person, company, policy... |
| resignation noun |
the act of leaving a job position |
| respected adj |
considered good and honest |
| retirement noun |
a permanent leave from the workplace (usually due to aging) |
| senior staff noun |
employees who hold high positions or have been working at the same place for a long time |
| severance noun |
money paid to make up for a separation |
| sharp adverb |
exactly (in reference to time) |
| skyrocketed verb |
went up higher very quickly |
| stock noun |
share in ownership |
| struggle verb |
work at with difficulty |
| sufficient adj |
enough |
| support noun |
financial help |
| T.B.A | To Be Announced |
| versatile adj |
with a variety of skills and abilities |
| welcome adjective |
(happily) permitted to do something |
